One Cooking Oil Collection Contract for Every Location You Run

We onboard multi-location operators starting at 3 restaurants. Most of our portfolio clients operate between 8 and 60 locations across Southern California, though the program scales to larger systems. The economics of consolidation start to favor the operator clearly around 5 locations, and the operational simplification benefit shows up immediately regardless of size. Below 3 locations the per-site contract model usually works fine — the friction of consolidation does not yet outweigh the simplicity.

Yes. We almost always recommend a staged transition rather than a hard cutover. New locations come onto the MSA first as they open, then existing locations migrate one at a time as their current contracts come up for renewal or as operational pain warrants. Our team coordinates the transition timing with your account manager so there is no service gap and your AP team is not absorbing a wave of contract changes all at once. A typical 20-location transition takes 4 to 6 months at a sustainable pace.

The standard MSA includes three contractually enforced SLAs. On-time pickup performance is measured per location per month with a 95% threshold; missed pickups generate automatic invoice credits. Emergency response — for spills, container overflow, or unscheduled volume surges — is dispatched within 4 hours across our service area, with credits if exceeded. CDFA manifest delivery to your dashboard is real-time at point of pickup, with a 24-hour backstop. All three SLAs are reported on your dashboard and rolled up in the quarterly business review.

Pricing is set at the portfolio level based on combined annual gallons, not on a per-location basis. A flagship location producing 2,000 gallons annually and a small cafe producing 200 gallons both receive the same per-gallon rate negotiated against your aggregate volume. As the portfolio grows, the rate steps down at agreed volume thresholds without requiring a contract renegotiation. This is the structure restaurant groups expect from every other procurement category and the structure we adopted from day one.

Yes. Our route density covers all 93 incorporated cities across Orange County, Los Angeles County (south of the Grapevine), and San Diego County. If your portfolio is concentrated in this footprint, every location is serviceable. We do not cover Ventura, Riverside, or San Bernardino counties at this time. Operators with locations outside SoCal can still consolidate the SoCal portion of their portfolio onto our MSA — we work alongside the operator’s existing haulers for out-of-footprint locations.

The dashboard supports role-based access at three levels. Corporate users see every location in the portfolio with full historical data, manifests, SLA reporting, and invoice line items. District or regional managers see only the locations within their territory. Individual site GMs see only their own location, can request additional pickups, and access their site’s manifest archive. Permissions are managed by your designated administrator and can be modified at any time. Single sign-on integration is available for portfolios over 25 locations.

Yes. We work with franchise systems in two models. The first is a corporate MSA negotiated by the franchisor with pricing tiers and SLAs, which franchisees can voluntarily opt into at the corporate rate. The franchisor sees aggregate reporting but franchisees retain individual location autonomy and bill direct. The second model is a fully consolidated program where the franchisor handles billing centrally and chargesback to franchisees. We have implemented both and can adapt to whatever structure fits your franchise agreement.

The MSA includes a contractual exit path with no vendor lock-in. Standard terms allow termination with 90 days written notice. On termination we provide a full data export of every manifest, invoice, and pickup record across the contract term — typically delivered as a CSV bundle plus PDF archives within 14 days. Equipment we provide (containers, locks) is collected within 30 days of termination at no charge. Your replacement hauler can pick up service the day after termination with no operational gap.